The person who receives the request to verify an invoice is also able to reject this request. A situation here could be that the amount which is stated on the invoice is not the amount which the person had agreed upon with the supplier. In this case this person, who made the order, is able to reject the invoice which was sent to him / her by the financen department.

Also the person rejecting the request is able to add a comment so the finance department directly know what the problem is and what to do (e.g. call the supplier in order to discuss the wrong amount).

See below a short video on how to correctly reject a request!

We hope that this has helped you! If you have any questions, feel free to reach out to your Account Manager or the Care team in our Chat!