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How to Add Money to Your Payment Account in Agicap
How to Add Money to Your Payment Account in Agicap

Easily fund your payment account in Agicap to manage your supplier payments efficiently. Here's how you can add money to your payment account using SEPA Credit Transfer (SCT) or SEPA Direct Debit (SDD).

Updated over 2 weeks ago

Adding Money via SEPA Credit Transfer (SCT)

You can top up your payment account by making a standard bank transfer from your bank.

  1. Retrieve your payment account's IBAN from the balance dropdown in Agicap.

    • If needed, the BIC of your payment account is: SWNBFR22.

  2. Initiate a bank transfer from your bank using the IBAN.

  3. Confirm the transfer amount and beneficiary details.

💡 Note: Instantaneous bank transfers (SCT Inst) are supported! If your bank offers instant transfers, your funds can arrive in your Agicap payment account within seconds. ⚡

Adding Money via SEPA Direct Debit (SDD)

SEPA Direct Debit allows you to add money directly from Agicap without initiating a transfer from your bank. Funds will be available in your payment account 5 business days later.

Step 1: Create a Funding Source

Before you can use SDD, set up a funding source:

  1. Navigate to the Funding Sources (Swan) page in your Agicap settings.

  2. Click on Create Funding Source.

  3. Enter your bank's name and the IBAN of the account to be debited.

  4. Proceed with consent:

    • A SMS will be sent to the active payer of the entity for verification.

  5. Download and sign the SEPA mandate.

  6. Send the signed mandate to your bank and wait for approval.

  7. Confirm the funding source setup in Agicap once approved by your bank.

⚠️ Important: The status of the funding source in Agicap is a reminder and must be updated manually. Ensure your bank has approved the SEPA mandate before initiating direct debits.

Step 2: Top Up Your Account

After your funding source is set up and approved, you can add money to your payment account.

Manual Top Up

  1. Click on Top Up Account in Agicap.

  2. Enter the amount you wish to add.

  3. Confirm the direct debit initiation.

Agicap will initiate the direct debit, and the specified amount will be debited from your funding source.

Automatic Top Up

You can set up an automatic top-up rule:

  1. Go to Automatic Top Up settings.

  2. Set a minimum balance threshold (e.g., when your payment account balance falls below €X).

  3. Specify the top-up amount to add when the threshold is reached.

  4. Save the automatic top-up rule.

This ensures your payment account always has sufficient funds based on your predefined criteria.

💡 Tips

  • Multiple Funding Sources: You can add multiple funding sources if you have more than one bank account.

  • Monitor Your Balance: Regularly check your payment account balance to avoid payment interruptions.

  • Use Instant Transfers: Opt for Instantaneous bank transfers (SCT Inst) for faster funding when urgent payments are needed. ⚡

Q&A ❓

How long does it take for funds to appear in my payment account using SDD?

Funds added via SEPA Direct Debit will be available in your payment account 5 business days after initiation due to standard processing times.

Can I cancel a direct debit once it's initiated?

Once a SEPA Direct Debit is initiated and confirmed, it cannot be canceled through Agicap. You'll need to contact your bank directly for assistance.

What if my bank rejects the SEPA mandate?

If your bank rejects the SEPA mandate, resolve any issues with your bank and restart the funding source setup process in Agicap.

Is there a limit to how much I can add to my payment account?

Limits may apply based on your bank's policies or Agicap's terms. Check your account details or contact support for specific information.

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