Preparing Your Payment
To initiate a SEPA Direct Debit (SDD) payment, follow these steps for each transaction in the To pay tab:
Add a beneficiary: Ensure you've added the appropriate beneficiary. (See Manage beneficiaries)
Specify the payment date: Select your desired payment date. Keep in mind the processing times for SEPA Direct Debit.
Add a label (optional): Include a label if needed. Remember, labels and payment titles must be under 120 characters.
Paying with SEPA Direct Debit
When you choose SEPA Direct Debit as your payment method, Agicap will automatically process your payment in two steps:
Funds Retrieval: A direct debit will retrieve the required funds from your bank account.
✅ Note: Ensure you have at least one funding source set up on your entity to use this feature.
Payment Execution: After a standard processing time (usually up to 7 days, including weekends), the funds will be added to your payment account balance, and the payment will automatically be executed on the scheduled payment date.
💡 Important: Due to processing times, schedule your payment date at least 7 days from the initiation date to ensure timely execution.
Authenticating Your Payment
To authorize the payment, you'll need to authenticate with our payment partner:
Receive SMS Authentication: You'll receive a text message containing a link for authentication.
✔️ Tip: The SMS will be sent to the phone number of the current payment validator.
Complete Authentication: Click the link in the SMS and follow the steps provided.
⏰ Reminder: You have 20 minutes to validate the payment after receiving the SMS.
💡 Tips
Make sure your beneficiary details are accurate to avoid payment delays.
Double-check your funding source is correctly set up before initiating a payment.
Plan ahead for the 7-day processing time when scheduling payments.
Q&A ❓
How can I set up a funding source for SEPA Direct Debit payments?
To use SEPA Direct Debit in Agicap, you need at least one funding source associated with your entity. Go to your account settings and add your bank account details to set up a funding source.
What happens if I miss the 20-minute authentication window?
If you do not complete the authentication within 20 minutes, the payment initiation will expire. You'll need to restart the payment process in Agicap to initiate the payment again.
Can I schedule a payment date less than 7 days from today?
Due to the processing time required for SEPA Direct Debit transactions, we recommend scheduling your payment date at least 7 days from the initiation date to ensure the funds are available in time for the payment to be executed.