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September 2023 - AI serving debt collection with CollectAI
September 2023 - AI serving debt collection with CollectAI
Orane Bayard avatar
Written by Orane Bayard
Updated over a year ago

🆕 Introduction

We're excited to unveil the release of CollectAI: the artificial intelligence for the automatic generation of follow-up emails. With CollectAI, optimize your debt recovery process based on your clients' history, notes, and previous follow-ups, while receiving assistance in managing complex situations (disputes, payment schedules, etc.).

💡 Benefits of AI in follow-up email generation

Integrating artificial intelligence into your reminder process offers several advantages that address the current challenges of debt recovery:

Adaptability and accuracy: AI deeply analyzes the history, notes, and previous follow-ups of each client, allowing for the sending of relevant and tailored emails for each situation.

Proactive dispute management: Faced with a potential dispute, the AI detects signals before they turn into major problems. It then suggests appropriate solutions for a quick and efficient resolution.

Multilingual option: Need to send reminders to foreign clients but don't have a pre-existing template? Use CollectAI to quickly draft your first email in your client's native language.

⚙️ How does it work?

Hover your mouse over a line of an invoice in the "Customer Invoices" tab and then click on the "@". Then click on "CollectAI". Once activated, the AI will start analyzing the available data and generating your follow-up email. You can also click on "Customize".

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