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How to reconcile a client invoice with a payment done ?
How to reconcile a client invoice with a payment done ?
Grace Kignima avatar
Written by Grace Kignima
Updated over a week ago

📊 Want to reconcile your customer invoices with payments received ? Good news ! It is possible to do so from the Reconciliation tab of Cashcollect! 🎉

1. How to reconcile ?

In this article, we will look at all the possible types of reconciliation:

  • Reconciling an invoice with a single transaction (Simple reconciliation)

  • Reconcile an invoice manually if there is no proof of the transaction

  • Partial reconciliation

  • Multiple reconciliation :

    >Reconcile an invoice with several transactions

    >Reconcile several invoices with a single transaction

🔗 Simple reconciliation

  1. Go to the Reconciliation tab, in Agicap Cashcollect

    There you will find all your invoices verified and ready to be reconciled

  2. Click on an invoice you wish to reconcile

  3. A panel opens to the right of your invoice and shows you:

    • The amount to be reconciled

    • If one or more transaction suggestions have been found from your bank

    • The possibility to Search for transactions if you have no matching suggestions

    • The possibility to Reconcile manually if you want to force the reconciliation without a transaction receipt

  1. Check that the selected suggested transaction matches the invoice

  2. Then click on Reconcile with this transaction

🤓 See this icon below to the right of some invoices? This means that we have found transactions to suggest to you! The icon allows you to see the suggested transactions at a glance.

➡️ Don't have any suggestions?

You can search directly in your past transactions.

  1. In the side panel, click on Search for transactions

  2. Search for the corresponding transaction

  3. Click on Confirm reconciliation

🔗 Partial reconciliation

You can use it when you pay an invoice in several times.

  1. Start by reconciling a transaction whose amount is less than the total amount of your invoice.

  2. Your invoice will have a status of "Partially paid".

🎉The corresponding committed transaction will be updated in the following minutes on your cash plan.

3. Then reconcile other transactions until you complete the total amount of your invoice so that it appears as fully paid.😊

🔗 Multiple reconciliation

There are 2 types of multiple reconciliation:

  • When there are several transactions enabling an invoice to be paid

In this case, to reconcile your invoice, you need to :

> From the Reconciliation tab, click on the invoice to reconcile

> Click on Search transactions

> Search for the transactions that allow you to pay this invoice and tick them off

> Confirm your reconciliation

  • When a bank transaction is used to pay several bills

    This type of reconciliation has a special feature. The amount of the transaction to be reconciled must match the amount of the invoices to be reconciled to the nearest cent.

    If this is the case, you need to select your invoices from the Reconciliation tab, and the transaction amount will be proposed automatically.

💡Important to know: If the amount is not proposed, then there must be a difference in amount between the transaction and the invoices. In this case, don't hesitate to reconcile the invoices manually.😉

🔗 What happens after your invoice is fully reconciled?

  • The green icon indicates that the reconciliation has been completed

  • The status of your invoice is updated to "Paid"

🔗 What happens after your invoice is fully reconciled?

The green icon indicates that the reconciliation has been completed

The status of your invoice is updated to "Paid"

You can at any time :

  • Find the reconciled transaction(s) in the side panel

  • Cancel a reconciliation by clicking on Cancel Reconciliation

💡 Good to know: For multiple reconciliation, it is only possible to reconcile if the amount are exctly the same. Feel free to reconcile the invoices manually if the amounts are different 😉

💡Very good to know : We are available on the tchat to help you if you have a question on the reconciliation 😄


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