What is Company Culture?
In Agicap, the Company Culture is a setting defined by the country of your company when you create an entity. It customizes default settings to provide a better user experience tailored to your region's specific needs.
How Company Culture is Set
The Company Culture is automatically established during the entity creation process based on the country you select for your company. Please note that once set, Company Culture cannot be modified.
Impact of Company Culture on Your Account
The Company Culture affects several aspects of your Agicap account:
Agicap Billing Entity
Determines which Agicap billing entity is indicated on your Agicap invoices.
Can it be changed? Yes ✅ via a support ticket.
Default Currency
Sets the default currency for your entity.
Can it be changed? Yes ✅ please contact the chat support for this request.
VAT Settings
Configures default VAT rates and whether automatic VAT calculation is activated.
Can it be changed? Yes ✅ please contact the chat support for this request.
Language of Default Objects from Integrations
Names of default objects (e.g., Document types, Status) in Integrations Advanced Settings are set according to the Company Culture.
Can it be changed? No ❌ these remain in the original language.
Document Types in CashFlow for Expected Transactions from Other Product Lines
The document type names for expected transactions from other product lines (Accounts Payables and Accounts Receivables) reflect the Company Culture. For example:
An expected supplier invoice synchronized from SIM will be called “Zahlung an Lieferanten” if the Company Culture is German (DE), “Paiement fournisseur” if French (FR), etc.
A client invoice from Accounts Receivable will be titled “Kundenrechnung” in DE, “Facture client” in FR, etc.
Can it be changed? Yes ✅ via a custom job (needs to be set up for each connection).
Language of Beneficiary Modification Warning Emails from Accounts Payables
The "beneficiary modification warning" emails sent by Accounts Payables use the language of the Company Culture.
Can it be changed? No ❌ these emails remain in the original language.
⚠️ Note: Verification emails (invoice verification requests and codes) are always sent in English, regardless of Company Culture.
Modifying Settings Affected by Company Culture
While the Company Culture itself cannot be modified, certain settings influenced by it can be adjusted:
Agicap Billing Entity: Contact support to request a change.
Default Currency: Contact our chat support to change the currency.
VAT Settings: Contact our chat support to change the VAT settings.
Document Types in CashFlow: A custom job can be set up for each connection to alter the language.
Limitations
The language of default objects from Integrations Advanced Settings and beneficiary modification warning emails cannot be changed. No ❌
Default categories like VAT and Uncategorized depend on the language settings of the user who created the entity.
💡 Tips
Carefully select the country of your company during entity creation to ensure the correct Company Culture settings.
If you need to change modifiable settings affected by Company Culture, contact support.
For multilingual support in documents and emails, consider setting up custom jobs where possible.
Q&A ❓
Can I change the Company Culture after creating my entity?
No ❌, the Company Culture is fixed upon entity creation and cannot be modified later. However, you can adjust certain settings by contacting our support.
How do I change the default currency of my entity?
Yes ✅, to change the currency, please explain the request to the chat support.
Can the language of beneficiary modification warning emails be changed?
No ❌, these emails are sent in the language determined by the Company Culture and cannot be altered.
What should I do if I need document types in a different language?
Yes ✅, you can request a custom job to change the language of document types in CashFlow for expected transactions from other product lines. This needs to be set up individually for each connection.