Managing Your Subscription and Invoices
Accessing Subscription and Invoicing Settings
Navigate to settings: Go to the ⚙️ Settings in your Agicap account.
Select "Subscription and Invoicing": Here, you can manage invoices, billing addresses, and payment methods. You can only see this data if you are the admin of the company.
Viewing and Downloading Invoices
Access invoices: In the "Invoices" tab, view all your past invoices.
Download invoices: Click on an invoice to download it for your records.
Updating Your Billing Address
Go to "Billing Address": Update your company's billing address as needed.
Updating Your Payment Method
Select "Payment Method": Add or update your payment details securely.
💡 Tips
Keep your billing information up to date: Ensure uninterrupted service by maintaining accurate billing details.
Set up an invoice reception email: Add an email address to receive all your invoices directly.
Monitor renewal dates: Be aware of your subscription renewal dates to manage your finances effectively.
Q&A ❓
Can I change the billing country after subscribing?
No, the billing country determines the Agicap billing entity and cannot be changed after subscription. Ensure you select the correct country during the subscription process.
How do I access invoices from all my entities?
If you're the paying user or an organization admin, you can access all invoices from the "Invoices" tab in the "Subscription and Invoicing" section for any of your entities.
What payment methods are available?
Payment methods vary based on your country and currency, but typically include credit cards and direct debit options like SEPA. The available options will be displayed during the subscription process.
How do I update the email address for receiving invoices?
Navigate to "Subscription and Invoicing": Go to the "Invoices" tab.
Set up invoice reception email: Add or update the email address where you wish to receive invoices.
⚠️ Important: This email is linked to the paying user and will apply to all entities associated with them.
What if I need to link subscriptions between multiple entities?
If you manage multiple entities and want to link their subscriptions:
Contact support: You'll need assistance to link subscriptions properly.
Ensure single subscription management: Linking subscriptions allows you to manage them under one paying user.