Why Should You Enable 2FA?
2FA enhances your account security by requiring a second form of verification when you log in:
Time-Sensitive Codes: Uses temporary one-time passwords (TOTPs) that are valid for a short time.
Physical Device Requirement: Requires access to your personal device where the authenticator app is installed.
Protection Against Unauthorized Access: Even if someone knows your password, they can't access your account without the TOTP.
How to Activate 2FA on Agicap 🚀
Enhance your account security by activating 2FA in a few simple steps:
Go to Your Account Settings:
Click on the ⚙️ Settings icon in the left corner of your Agicap dashboard.
Select My Account from the dropdown menu.
Enable Two-Factor Authentication:
In the Security section, find the Two-Factor Authentication option.
Click on Enable 2FA.
Set Up Your Authenticator App:
Download an authenticator app on your smartphone if you haven't already. We recommend Google Authenticator or Microsoft Authenticator.
Open the authenticator app and scan the QR code displayed on your Agicap account.
Verify the Setup:
Enter the 6-digit code generated by your authenticator app into the field provided on Agicap.
Click Verify to complete the setup.
Reconnect to Agicap:
You'll be prompted to log in again using your new 2FA setup.
Enter your email and password, then enter the TOTP from your authenticator app when prompted.
How to Use 2FA When Logging In 🔑
Enter Your Credentials:
Go to the Agicap Login Page.
Enter your email and password as usual.
Enter Your 2FA Code:
Open your authenticator app.
Enter the current 6-digit TOTP code displayed.
Access Your Account:
Click Log In to access your account securely.
How to Deactivate 2FA (If Necessary) ❎
If you need to deactivate 2FA, you can do so from the same My Account page:
Go to Your Account Settings:
Click on ⚙️ Settings > My Account.
Disable Two-Factor Authentication:
In the Security section, click on Disable 2FA.
Confirm your choice when prompted.
Switching to a New Phone 📱
If you're changing your smartphone and want to set up 2FA on your new device:
Wait Until You Have Your New Phone:
Install your preferred authenticator app on your new phone.
Deactivate 2FA on Your Agicap Account:
Using your old phone, follow the steps above to Deactivate 2FA.
Activate 2FA with Your New Phone:
Follow the steps in How to Activate 2FA on Agicap to set up 2FA on your new device.
Advanced: 2FA and Single Sign-On (SSO) 🔐
Using 2FA with SSO:
If you've activated 2FA before implementing SSO, you won't be prompted for a 2FA code when logging in via SSO.
For certain operations like EBICS payments, you may still need to enter your 2FA code even when using SSO.
Implementing 2FA After SSO:
You can still activate 2FA even if you have SSO implemented. It's recommended for additional security, especially for payment features.
Enforcing 2FA Organization-Wide:
Currently, 2FA can't be enforced for all users in an organization by default.
If you require mandatory enhanced security for all users, consider implementing SSO, which provides a higher level of security.
💡 Tips
Keep Your Device Time Updated: Ensure that the time on your smartphone is automatically updated. Even a slight difference between your device time and real time can prevent the TOTP codes from working correctly.
Use Trusted Authenticator Apps: While any authenticator app that supports TOTP will work, using well-known apps like Google Authenticator or Microsoft Authenticator is recommended.
Avoid Login Errors: Always use https://app.agicap.com/en/app to log into your account. Bookmarking or using outdated URLs may cause login errors.
Q&A ❓
What if I lose access to my authenticator app or device?
If you lose your phone or can't retrieve your TOTP codes, you'll need to follow Agicap's account recovery procedure. Please contact Agicap support for assistance.
Can I enforce 2FA for all users in my organization?
Currently, Agicap doesn't support enforcing 2FA for all users by default. If you need mandatory enhanced security for all users, consider implementing Single Sign-On (SSO), which provides a higher level of security across your organization.
Is 2FA required for all features in Agicap?
While 2FA adds an extra layer of security, it's especially important for sensitive operations like EBICS payments. Activating 2FA ensures that only authorized users can perform these transactions.